The objective of this course is to demonstrate, directly and by case studies, the relationships between business processes and the information systems, human resources, and organizational capabilities that support the performance of the processes. Students also become acquainted with the competitive and strategic context for re-engineering and with the use of ERP (SAP) software for integration of processes throughout the organization. Tools for dataflow analysis and balancing corporate scorecards are introduced to enable students to analyze intra-organizational information retrieval through system analysis and design. This course can be used toward SAP Certificate in Business Integration.
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