Course Description

O611 - Operations Management: Improving Processes in Service, Retail, and Manufacturing Industries

Operations refer to the activities and processes within an organization that are designed to transform inputs, such as labor, materials, knowledge, and equipment, into outputs, which may include goods and services. These processes are essential for the organization to achieve its goals and deliver value to its customers. Operations management involves planning, organizing, and overseeing these processes to ensure efficiency, effectiveness, and the optimal use of resources. In addition to the conventional emphasis on manufacturing, this course explores the domain of service sectors, including healthcare, financial services, and restaurant management.

Course Offerings

Summer 2025

Code	Section	Day	Start	End	Room	Instructor	Outline
O611	C01	THU	9:30	12:20	See Mosaic	See Mosaic
O611	C02	THU	14:30	17:20	See Mosaic	See Mosaic

Course Offerings Archive Submission Form

If you need an outline from an earlier semester, please use this form to contact us. Outlines for current and future courses will be posted here on the website as they become available.

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